We are searching for a motivated Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will resolve customer inquiries efficiently, transfer complex issues to the appropriate team members, and contribute in the enhancement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a passion to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to handle multiple inquiries simultaneously are also essential.
If you are excited about joining a fast-paced environment and making a meaningful impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Join Eclerx
Are you dedicated about providing exceptional customer support? Do you have excellent communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides technology services. Our colleagues is dedicated to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and helpful manner
* Handling with customer concerns
* Recording customer history
An excellent opportunity to join a growing team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected].
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and check here talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a strong work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an outstanding opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a satisfying customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Troubleshooting technical issues
- Demonstrating strong communication skills
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a tangible contribution. If you are ready to take on this rewarding role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll offer timely and helpful solutions to their inquiries, guaranteeing a positive customer experience.
- Yourselves role will involve interacting with customers in a polite and warm manner.
- Candidates will also be responsible for handling a range of customer questions
- The company offers a stimulating work environment with opportunities for advancement.